The Shared Faces Website

Membership Terms and Conditions

Shared Faces is a division of Leading Solutions Limited and was formed to enable proprietors of retail shops to collate and share information and to facilitate the better management and control of such shops.  Leading Solutions Limited collates and shares this information by various methods including the websites at,,, (the "Website").

The Sharedfaces is the Website, which contains the latest information available to  Leading Solutions Limited about shoplifting, scams and methods. Access to the website is limited to MEMBERS ONLY. To become a member of the website you must agree to comply with the Terms and Conditions set out below which govern your access to and use of the Website as well as their dealings generally with Leading Solutions Limited. Any breach of these Terms and Conditions may, at Leading Solutions Limited discretion, result in membership cancellation.

1 Definitions

In these Terms and Conditions the following meanings apply:-
1.1 "Application Form" means the form on the Website that applicants for membership must complete and submit to Leading Solutions Limited;
1.2 "Content" means all material including data, text, software, music, sound, photographs, graphics, video, messages or other materials uploaded to the Website;
1.3 "Contribution" means any material provided to Leading Solutions Limited by Members for publication on the Website;
1.4 "Exclusion Notice" means the notice contained in the Schedule below;
1.5 "Members" means members of the website; and
1.6 "Website" means one of the Sharedfaces websites, which includes the Forum, currently situated at

2 Membership entitlement

2.1 Only individuals, partnerships, companies and other organisations who own or operate actual retail stores are entitled to become members of the website.
2.2 Members agree to a contract for a minimum period of one year, fees payable in advance by a method of payment acceptable to Leading Solutions Limited.
2.3 In order to apply for membership of the website you must complete the Application Form, which requests the following information, and submit it to Leading Solutions Limited
2.3.1 your name and business address
2.3.2 the name of the organisation for which you work and your job description
2.3.3 the address of your organisation
2.3.4 your organisation's land line telephone number (which must be in the telephone directory)
2.3.5 your current email address and that of your organisation
2.3.6 a brief description of the retail type undertaken by your organisation
2.3.7 The physical address, names, email address and phone numbers of other stores in your group that you will be supplying passwords too. As per application form.
2.4 Membership of the website is at Leading Solutions Limited's discretion. Leading Solutions Limited may request information in addition to that on the Application Form and/or documentation from you before deciding whether or not to grant you membership.
2.5 In consideration for being granted membership of the website, you agree to provide Leading Solutions Limited with true, accurate, current and complete information about yourself and your organisation in the Application Form and at all other times including, without limitation, when providing Content.
2.6 If your application for membership is successful, Leading Solutions Limited will send you an email confirming this. The email will contain your username and a unique password, which you must use in order to access the website.
2.7 If Leading Solutions Limited suspects that any information provided to it by you (whether in relation to membership details, postings to the website or otherwise) is untrue, inaccurate, incomplete or not current, Leading Solutions Limited may (in its discretion) refuse to grant you membership or may suspend or terminate your membership.

3 Members' obligations

As a Member, you agree:
3.1 to keep your contact details and all details provided to Leading Solutions Limited at time of membership application up to date and to change your password on a regular basis via your profile page provided on the website for this purpose;
3.2 to keep your password confidential and not to provide your username or password to anyone other than staff most likely to come into contact visually or otherwise with those depicted or general customers of your retail business and to ensure that no-one in your organisation, other than those individuals, or outside your organisation is given access to the website;
3.3 to indemnify Leading Solutions Limited in respect of any damages and costs it incurs as a result of any breach of these Terms and Conditions.

4 Obligations of Members :

4.1 where your organisation's premises use CCTV cameras, ensure that a notice is posted in a prominent place on such premises for members of the public, as well as members of the Member's organisation, to see, stating that CCTV cameras are being used for the purposes of the prevention and detection of crime on those premises;
4.2 all members must display a “Conditions of Entry” sign at the entrance to the store.
4.3 issue all persons Trespassed from your premises with a completed Trespass Notice,
4.4 not discriminate when issuing a Trespass Notice between anyone on the grounds of colour, race, nationality, ethnic, or national origins, gender, age, disability, sexual orientation or religious belief;
4.5 provide Sharedfaces website with a still photograph, if available, of the person excluded in accordance with clause 4.3 above taken from the company's CCTV or other such system.

5 Sharedfaces website obligations

Leading Solutions Limited will:
5.1 maintain the Sharedfaces websites;
5.2 provide each Member with a username and unique password for access to the website; and
5.3 ensure that the Content is available only to Members.
5.4 use reasonable endeavours to ensure the Website is continuously available, but gives no warranty that this will be the case.

6 Privacy policy

Details provided by you and certain other information about you is subject to Leading Solutions Limited privacy policy. Please see the Privacy Policy attached or click on the link to read this.

7 Rules regarding Contributions

7.1 Contributions to the website are welcomed. They must be entered directly on to the website or by using any other approved means that Leading Solutions Limited provides.
7.2 You agree that you will not make any Contribution that:
7.2.1 is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
7.2.2 harms minors in any way; we consider 14 yrs of age the qualifying age.
7.2.3 impersonates any person or entity, falsely states or otherwise misrepresents your affiliation with a person or entity or disguises the origin of any content;
7.2.4 'stalks' or otherwise harasses another;
7.2.5 you do not have a right to transmit under any law or under contractual or fiduciary relationships;
7.2.6 infringes any intellectual property or other rights of any party;
7.2.7 constitutes unsolicited or unauthorised advertising, promotional materials, 'junk mail', 'spam', 'chain letters', or any other form of solicitation;
7.2.8 contains computer viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment; or
7.2.9 violates any applicable national or international laws or regulations.
7.3 In making Contributions, you agree to respect the privacy of others.
7.4 Leading Solutions Limited has a complete discretion to refuse to publish on the website or to remove from the website, or to move or modify any Contributions without notice. You agree that if Leading Solutions Limited does so you will make no complaint or claim against Leading Solutions Limited whether by way of legal proceedings or otherwise.
7.5 You acknowledge that, whilst Leading Solutions Limited makes all reasonable efforts to discourage the making of defamatory, obscene, blasphemous and otherwise unlawful contributions and to remove such material from the website within a reasonable time of being informed of such material, it does not exercise editorial control over contributions and does not accept any liability howsoever arising from the content of contributions.
7.6 Contributions are the sole responsibility of the Member from or through which they originate. This means that you, and not Leading Solutions Limited, are entirely responsible for all Contributions that you make.

8 Content

8.1 You acknowledge that Leading Solutions Limited does not guarantee the accuracy, integrity or reliability of the Content. Any and all reliance by you on the Content is at that your own risk.
8.2 You agree that under no circumstances will Leading Solutions Limited be liable to you in any way in respect of any Content including, without limitation, any errors or omissions in any Content, or for any loss or damage of any kind incurred by you as a result of your use of or reliance on any Content.

9 Licence

9.1 You grant to Leading Solutions Limited a world-wide, royalty-free, irrevocable, non-exclusive licence (including the right to sub-license) to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display any Content (in whole or part) you upload, post, submit or email Leading Solutions Limited and/or to incorporate into such Content in other works in any form, media or technology now known or developed.
9.2 All intellectual property rights including, but not limited to, any patents, copyright, database rights, design rights, registered designs, trade marks or service marks, trade names or know how (whether registered or not) and all rights or forms of protection of a similar nature existing anywhere in the world in any information, content, materials, data or processes contained in or to the Website are owned by Leading Solutions Limited or its licensors. Nothing in these Terms and Conditions transfers to you any rights of ownership of any intellectual property or other rights or constitutes a licence to use any intellectual property or other rights unless expressly given by Leading Solutions Limited. All rights of Leading Solutions Limited or its licensors in such intellectual property rights are hereby reserved.

10 Sanctions

10.1 On being made aware of any breaches of the terms and conditions Leading Solutions Limited may, in its discretion, take whatever action it deems necessary including, without limitation:
10.1.1 removing, modifying or moving any content;
10.1.2 sending a warning to you;
10.1.3 revoking your membership of the website, either temporarily or permanently, by for example altering or deleting your password and/or username;
10.1.4 reporting your activities to your internet service provider, your employer, relevant authorities, or to legal action being taken against you, or both; and
10.1.5 taking further legal action.

11 Termination

11.1 Membership of the website will be deemed to continue unless and until it is terminated by the Member or by Leading Solutions Limited in accordance with these Terms and Conditions.
11.2 Membership of the website is renewed annually from the date on which a Member's application for membership was approved by Leading Solutions Limited.
11.3 Leading Solutions Limited has the right to terminate any Member's membership of the website at any time by sending that Member an email, to the latest email address which the Member has provided to the website, stating that the Member's membership has been terminated.
11.4 Members may terminate their membership of the Shared Faces websites on five business days' (being Monday to Friday excluding bank holidays) notice by sending an email stating that they wish to terminate their membership to the Websites email address. Any fees already paid will be non refundable.
11.5 Where a Member's membership is suspended or terminated, for whatever reason, any membership or subscription fees due must be paid in full and any monies already paid by such Member shall be non-refundable in whole or in part.

12 Indemnity

You agree to indemnify and hold Leading Solutions Limited and its subsidiaries, affiliates, employees, officers, agents or partners harmless from and against any direct loss or damage (including consequential loss and loss of profits, goodwill or business opportunities) arising from any third party claim in relation to any Content, your use of or reliance on the website, or your breach of any of these Terms and Conditions.

13 No Partnership/Joint Venture

This agreement shall not constitute a partnership or a joint venture.

14 Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which Leading Solutions Limited excludes its liability to you) the enforceability of any other part of these conditions will not be affected.

15 Third Party Rights

Except for Leading Solutions Limited affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right enforce any term of this agreement. This does not affect any right or remedy of a third party that exists or is available.

16 Entire Agreement

These Terms and Conditions, together with the Privacy Policy, set out the whole of the agreement between Members and Leading Solutions Limited relating to the services available from Leading Solutions Limited on the Website. Subject to paragraph 17 below, nothing said by any representative on Leading Solutions Limited behalf shall amount to a variation of these Terms and Conditions. Save in the case of fraud or fraudulent misrepresentation, Leading Solutions Limited shall not be liable for any such representation, whether untrue or misleading.

17 Force Majeure

Notwithstanding anything else contained in these Terms and Conditions, neither a Member or Leading Solutions Limited shall be liable for any delay in performing its obligations hereunder if such delay is caused by circumstances beyond its reasonable control including (but not limited to) any delay caused by the act or omission of another party, unauthorised access and/or upload of Content to the Website, acts of God, fire, flood, drought, explosion, theft, sabotage, embargo, riot, civil commotion, civil authority strikes or lock outs provided that either Leading Solutions Limited or a Member may terminate such Member's membership without prejudice to any accrued liabilities of either party on notice to the other party if such event continues to prevent such performance for a period in excess of 30 days.

18 Changes to these Terms and Conditions

In order to keep pace with technological developments and the way in which the Forum and the Website develop, these Terms and Conditions may change from time to time. The Terms and Conditions as they appear on the website are the Terms and Conditions currently in force. It is your responsibility to ensure that you are familiar with the terms and conditions currently in force and you will be deemed by your acceptance of these Terms and Conditions to be bound by them in any amended form.

19 Governing Law

The contract between us shall be governed by and interpreted in accordance with the law of New Zealand, its courts shall have jurisdiction to resolve any disputes between us.

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